Training Basics
Customer presents eGift Card on a mobile device or printed paper.
Process as a MasterCard (manual credit card, not gift card). Key in 16 digit code, CVV, Expiration, Zip Code as required by your POS.
Do NOT Charge MORE than the gift card balance, otherwise it’ll be declined. Online gift cards show CURRENT balance. Printed cards may have to check balance.
To process a payment that is MORE than the eGift Card value, enter the card value first, then use another form of payment for the remainder.
NO TIPPING IS ALLOWED
Training Video:
Yiftee, the backend system that powers the Newark Gift Card, has provided this brief video tutorial on how to train your employees on processing Newark gift cards.
